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Privacy Policy

How we protect and handle your personal information

Last updated: January 1, 2025

Introduction

Luster Funds ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luster-funds.com and use our educational services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter
  • Communicate with us via email or phone
  • Attend our educational sessions or consultations

This information may include:

  • Name and contact information
  • Email address and phone number
  • Student age and educational level
  • Academic interests and goals
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • General geographic location

How We Use Your Information

We use the information we collect for the following purposes:

Educational Services

  • Provide and deliver our educational courses and tutoring services
  • Assess student needs and customize learning programs
  • Track academic progress and provide feedback
  • Schedule classes and communicate important updates

Communication

  • Respond to your inquiries and provide customer support
  • Send service-related notifications and updates
  • Deliver newsletters and educational content (with your consent)
  • Inform you about new courses and special offers

Website Improvement

  • Analyze website usage patterns to improve user experience
  • Monitor and maintain the security of our website
  • Troubleshoot technical issues and optimize performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Processing payments securely
  • Sending emails and newsletters
  • Hosting our website and managing data
  • Providing customer support services

Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal obligations or court orders
  • Protect and defend our rights or property
  • Investigate potential violations of our terms of service
  • Ensure the safety of our students, staff, and others

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors use our website and improve our services.

Marketing Cookies

With your consent, we may use marketing cookies to show you relevant advertisements.

You can control cookie preferences through our cookie management system or your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data during transmission
  • Secure servers and regular security updates
  • Access controls and employee training
  • Regular security audits and assessments

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our educational services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain accurate academic records

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Object to processing of your personal information
  • Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

Protection of Children's Privacy

Our services are designed for teenagers and their parents. We take special care to protect the privacy of minors:

  • We require parental consent for students under 16
  • Parents have access to their child's educational information
  • We limit collection of personal information from minors
  • We do not engage in behavioral advertising to children

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice during your next service interaction

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Address:
Luster Funds
14 The Leys
Clevedon BS21 7YQ
United Kingdom
Phone:
+44 7796 201222
Email:
[email protected]
Luster Funds

Empowering teenagers through quality education

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Contact Info

14 The Leys, Clevedon BS21 7YQ

+447796201222

[email protected]

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